
Frequently Asked Questions
We have compiled a list of frequently asked questions to ensure that your visit is as hassle-free as possible. From parking to accessibility to nearby accommodation, we've got you covered! Don't hesitate to reach out if you need any additional help.
At Stadium MK we have accessible parking spaces for guests who require them, parking tariff's apply. Please find out more on our parking page.
We have induction loops available for hearing impaired guests, for these hearing aids should be switched to the ‘T’ position. For more information or any assistance just ask one of our helpful team members when you arrive at the stadium.
The main concourse around the Stadium can be accessed step-free, from Gates 1 – 5, with lifts available at Gates 6 – 8. We have a number of accessible seats available on the concourse, for both wheelchair users and non-wheelchair users. Any queries about accessible seating or access to the Stadium for MK Dons matchdays can be directed to the Disability Liaison Officer at disability@mkdons.com.
All of our public catering kiosks on the upper and lower concourses are equipped with wheelchair friendly drop-counters.
Stadium MK is accessible via lifts from street level; this includes all areas of DoubleTree by Hilton Milton Keynes, Marshall Arena, and Marco Pierre White Steakhouse Bar & Grill, as well as the lower and upper concourses of the Stadium interior.
We have multiple accessible bathrooms around the Stadium, throughout the concourse, public areas, DoubleTree by Hilton Milton Keynes, and Marshall Arena. We are also proud to have installed a fully-equipped ‘Changing Places’ specialist accessible bathroom facility on the South stand of our concourse. As well as stoma friendly toilets which can be found near gates...
We are also proud to have installed a fully-equipped ‘Changing Places’ specialist accessible bathroom facility, which can be found on the concourse by Gate 5. This facility meets the needs of people with multiple and complex disabilities, by providing adequate space for the disabled person and up to two carers.
Features include:
Height adjustable, adult sized changing bench
Wide tear off paper roll to cover the bench
Ceiling hoist system
A centrally placed toilet with space either side for the carers
A washbasin
A privacy screen
RADAR key operated door
You can call the box office on 01908 622933 or email boxoffice@stadiummk.com
All information surrounding events can be found on our website. For MK Dons events please visit mkdons.com
Occasionally event organisers will offer discounted tickets/entry. This includes discounts for those in larger groups etc. For more information please visit the event calendar
Accessible Tickets can be purchased online or by contacting the box office directly on 01908 622933 or email boxoffice@stadiummk.com
Yes, they will need a ticket.
Please download your digital tickets 24 hours before the event.
Each time you purchase a ticket, you will receive an order conformation via email
In incidents like this, please visit the Box office at Stadium MK or contact them on 01908 622933 or email boxoffice@stadiummk.com
It is not possible to resell a ticket. This action is against the regulations of the Stadium
Refunds can be given on a case-by-case process. You will need to return your ticket to the Box Office at Stadium MK.
Other tickets can be left at the Box Office or Dedicated Collection Points. A member of staff will be able to hold the ticket for other members of your party.
Late comers are welcome, however there is a last entry time. Please check the event page for more information.
Should you have issues with a digital ticket, please visit the box office where a printed ticket may be issued
Should you have issues with a lost ticket, please visit the box office where a printed ticket may be issued
You can. They (The Person who the tickets belong to) will need to notify the box office someone else is collecting and the name of the person collecting on their behalf.
All information about an event can be found on the event page.
Parking at Stadium MK varies on matchdays and for large events, where traffic management will be in operation and charges apply. For event specific parking information please check out our visiting page 'Getting Here and Parking'
There are 1,450 parking spaces around Stadium MK, so there are plenty to choose from.
Visit our 'Getting Here and Parking' page for more information
Parking spaces can be guaranteed by pre booking online via the RingGo app
Limited parking can be purchased on the day for most events. However, we recommend pre booking to avoid disappointment.
No Stadium MK is a cashless Stadium
Yes, You can sign up to hear about events and the latest news: Sign up now: https://form.typeform.com/to/mZY1NR4B
For some larger events a bag drop/lockers will be made available. However, it is dependant on the event.
Smoking is not permitted inside Stadium MK
A list of our prohibited items can be found via the Security page found under the visit tab
Please notify a Steward should you have any problems during an event
No professional cameras or recording equipment will be allowed into the stadium.
We want to actively discourage guests from bringing any bags to Stadium MK events as it is a condition of entry that they
may need to be searched and this may delay entry to the venue. If you must bring a bag, please limit it to just one small
bag or handbag no larger than 21cm x 30cm (equivalent to an A4 sheet of paper); anything bigger won’t be allowed into
the stadium. There may be a Larger Bag Drop facility available, but that is not yet confirmed (if it is in place there will be a
charge for each bag).
Due to the recent rise in the national terrorism alert state in the UK any bags or other property left inside or outside the
stadium will be disposed of immediately by our Safety Team and the police. Unfortunately, we cannot be held responsible
for late admission or non-admission or other disruption to the event as a result of this policy, which is in place for the
safety of everyone attending our venue.
MK Dons Merchandise can be purchased from the Club Shop. For larger events such as concerts, merchandise may be made available.
No, readmittance to events is not permitted
No, Stadium MK is an all seater stadium. This is for your, and those around you, safety