To support the development of Academy players by accurate delivery of the club coaching & playing philosophy through training and matches as required by Lead Phase Coaches

To assist the Parking Enforcement Manager in the day to day running of the office completing all the administrative tasks required to process parking charge notices (PCN) and dealing with complaints & escalations.

To assist the running of the car parks at Stadium MK on Matchdays/Event Days. You will be assisting customers in parking their vehicles and making it easy as possible to enter and exit the site.

Milton Keynes Dons Community Trust are recruiting customer services/ facilities officer to join our team supporting the supervision and management of the Brooklands Community Hub, Fairfield’s Sports Hub, Woughton on the Green Sports Pavilion and Tattenhoe Sports Pavilion.
As Duty Officer for The Community Trust, you will be responsible for the Café services, customer liaison, equipment management, opening and closing of facilities, testing and reporting to meet regulatory requirements, as well as tasks to support maintenance and housekeeping of facilities.
The role will require working across all facilities (Brooklands, Fairfield’s, Woughton on the Green and Tattenhoe Sports Pavilion) to meet the business needs.

To support the housekeeping department to ensure that the needs of the business and guest are met in line with the brand and company standards and legal requirements

Job purpose: To ensure day to day cleaning of guest bedrooms ensuring that the needs of the business are met in line with brand and company standards and legal requirements.

This position plays a pivotal role in managing both individual transient group reservation requests along with large group bedrooms attached to an event, ensuring accurate and timely management of all reservations in line with brand and company standards, providing efficient and high standards of work to maximise room revenue and guest satisfaction.
Support the wider Groups, Conferences & Events (GC&E) team, handling all aspects of group bookings in the hotel’s systems, maintaining rooming lists, and managing amendments and name changes with precision and professionalism. It will be key that you work closely with all other departments within the hotel.

To ensure all guests receive outstanding customer service whilst delivering the Hilton vision “To fill the earth with light and warmth of hospitality.

Managing customers and incidents during events at Stadium MK or Milton Keynes Dons Sports and Education Trust external locations.
Control entry / exit and movement of people at events and during rigging and de-rigging allocated shifts.
Monitor spectators and deal with crowd problems (including managing conflict).
Support the work of the safety and security team and Stadium MK with incidents and emergencies.